Terms of Service

1. Acceptance of Terms

By accessing or using UnlockGenius.io ("the Service," "the Platform," or "we"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and UnlockGenius Inc., a California corporation ("the Company").

IF YOU DO NOT AGREE TO THESE TERMS, INCLUDING THE MANDATORY ARBITRATION PROVISION AND CLASS ACTION WAIVER, YOU MAY NOT USE THE SERVICE.

2. Beta Services Notice

2.1 Experimental Nature

You acknowledge that the Service is currently in a "Beta" or "Early Access" phase. It is experimental, may contain errors, bugs, or inaccuracies, and may experience interruptions or data loss.

2.2 No Reliance

The Service is provided for testing and evaluation purposes only. You should not rely on the Service for mission-critical tasks, professional decisions, or the storage of sensitive permanent data.

3. Eligibility and School/Parental Authorization

3.1 Minimum Age

You must be at least 13 years of age to create an account. Users under 13 may access the Service only through an authorized educational institution that has obtained required parental consents.

3.2 School Authorization (K-12)

If you are a teacher or school administrator using the Service with students under 13, you represent and warrant that: (a) you are authorized by your educational institution to agree to these Terms; (b) you have obtained all necessary parental consents as required by COPPA and applicable state laws; and (c) student data will be used solely for authorized educational purposes. We will enter into a written data processing agreement with your institution before services begin.

3.3 Parental Consent

If you are a parent permitting a child under 18 to use the Service outside of a school context, you agree to supervise their use and accept full responsibility for their interactions with the AI. For children under 13, we will obtain verifiable parental consent before collecting personal information, in compliance with COPPA.

4. Privacy, Student Data & AI Data Usage

4.1 Data Collection & Student Data Protections

We collect inputs, prompts, and feedback you provide to the AI. Student data and educational records are used solely for legitimate educational purposes. We will never sell, rent, or trade student data; use student data for targeted advertising; or create commercial profiles of students. For full details, see our Privacy Policy.

4.2 AI Training & Improvement

We may use de-identified, aggregated interaction data to improve our AI models and educational services. Student data is never used for AI training in a way that could identify individual students. Any data used for research or product development is first stripped of all personally identifiable information.

4.3 No Sensitive Data

You agree NOT to input any protected health information (PHI) or confidential trade secrets into the AI chat interface. We handle student personally identifiable information (PII) in strict accordance with FERPA, COPPA, and applicable state laws.

5. CRITICAL DISCLAIMER: No Professional Advice

5.1 Medical & Legal Disclaimer (MCAT/LSAT Prep)

THE SERVICE DOES NOT PROVIDE MEDICAL, LEGAL, OR FINANCIAL ADVICE.

For MCAT/Medical Students: Content regarding biology, anatomy, or medical procedures is for academic exam preparation only. It must not be used for actual medical diagnosis, treatment, or clinical decision-making. The AI is not a licensed physician.

For LSAT/Law Students: Content regarding legal principles is for academic study only. It does not constitute legal counsel or an attorney-client relationship.

5.2 AI "Hallucinations"

Artificial Intelligence models can produce "hallucinations"—confidently stated but factually incorrect information. You are solely responsible for verifying any AI-generated information (e.g., drug dosages, case law citations, historical dates) with official textbooks or licensed professionals before relying on it.

6. Intellectual Property

6.1 Ownership

The Company owns all rights, title, and interest in the Service, including the AI models, software code, branding, and proprietary datasets.

6.2 User Content

You retain ownership of your original inputs. However, you grant the Company a license to process, store, and display your inputs to provide the Service.

7. Limitation of Liability

7.1 Beta Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE USE OF THE SERVICE (INCLUDING FOR NEGLIGENCE, DATA LOSS, OR AI ERRORS) SHALL NOT EXCEED FIFTY U.S. DOLLARS ($50.00).

7.2 Assumption of Risk

You expressly assume all risk of harm or loss resulting from your use of the AI, including academic failure, professional errors, or reliance on incorrect advice.

8. Indemnification

You agree to indemnify and hold harmless the Company, its directors, officers, and agents from any claims, damages, or expenses (including legal fees) arising from: (a) your use of the Service; (b) your reliance on AI-generated advice; or (c) your violation of these Terms or applicable laws.

9. AI Transparency & Limitations

9.1 AI Disclosure

The Service uses artificial intelligence, machine learning, and automated systems to provide personalized educational content. When you interact with CereBRO, our AI tutor, you are interacting with AI-generated content, not a human educator. We maintain human oversight for AI-generated educational content and recommendations.

9.2 AI Limitations

AI systems do not make final decisions regarding student grades, academic advancement, disciplinary actions, or other significant educational outcomes without meaningful human review. We implement safeguards to detect AI bias and errors, and we conduct regular audits of our AI systems for fairness and accuracy.

9.3 AI Accountability

The Company accepts responsibility for the outputs and operation of its AI systems. The use of automated systems does not diminish the Company's obligations or liability under applicable law.

10. Dispute Resolution

10.1 Governing Law

These Terms shall be governed by the laws of the State of California. Any dispute shall be resolved through binding arbitration in Riverside County, California, under the rules of the American Arbitration Association.

10.2 Class Action Waiver

YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST THE COMPANY.

11. Termination & Data Handling

We may terminate your access to the Beta Service at any time, for any reason, with reasonable notice where practicable. Upon termination, your right to use the Service ceases. For school accounts, upon termination of the service agreement, we will delete or return student data to the educational institution in accordance with our data processing agreement. Individual users may request export of their data prior to account deletion.

12. Contact Information